2) How We Use Information

• Provide, operate, and improve the Site and Services.
• Respond to inquiries, send quotes, manage bookings/commissions, and deliver artwork.
• Personalize Services (e.g., requested names/monograms).
• Communicate transactional updates and (if you opt in) marketing/newsletters.
• Protect security, prevent fraud, and comply with legal obligations.

3) Legal Basis / Our Authority

• We process information to perform a contract (quotes, bookings, commissions), with your consent (e.g., optional marketing emails), and for legitimate interests (improving the Site, maintaining security), consistent with applicable U.S. and Illinois law.

4) Sharing of Information

• We do not sell personal information. We share limited data with:

• • Service Providers: Payment processors, email and hosting providers, web analytics (if enabled), shipping carriers—only as needed to perform the Services and under confidentiality obligations.
  • Legal/Compliance: If required by law, subpoena, or to protect rights, property, or safety.
  • Business Changes: If we reorganize or transition ownership, your information may transfer as allowed by law.

5) Children’s Privacy

• Our Site/Services are not directed to children under 13. We do not knowingly collect data from children under 13 (Children’s Online Privacy Protection Act—COPPA). If you believe a child provided data, contact us to delete it.

6) Cookies, Analytics & “Do Not Track”

• Cookies/Analytics: If we enable analytics, advertising pixels, or a newsletter, we will display a cookie/consent notice describing categories used (e.g., strictly necessary, performance/analytics) and provide opt-out controls.
• Do Not Track: Because no consistent industry standard exists, the Site may not respond to “DNT” signals; we will honor legally required signals where applicable.

7) Email & Newsletter (CAN-SPAM)

• If you opt into marketing emails, you may unsubscribe at any time via the link in each email or by contacting us. We may still send you non-marketing transactional messages (e.g., booking updates).

8) Your Materials (Photos/References)

• You may provide photos or other materials for commissions. You confirm you have the right to provide them and grant us a limited license to use them solely to create and deliver the commissioned artwork and for recordkeeping (see our Terms for IP details).

9) Data Security

• We use reasonable administrative, technical, and physical safeguards to protect personal information. No method of transmission or storage is 100% secure. If a security breach involving personal information occurs, we will provide notifications as required by the Illinois Personal Information Protection Act (PIPA) and applicable U.S. law.

10) Data Retention

• We retain information only as long as necessary to provide the Services, comply with legal obligations, resolve disputes, and enforce agreements. Reference images for commissions may be retained for limited archival or quality purposes unless you request deletion after delivery.

11) Your Choices & Rights

• Access/Update: You may request access to or correction of your information.
• Delete: You may request deletion where legally permitted (e.g., not required for legal/recordkeeping).
• Marketing: You may opt out of marketing emails at any time.
• Cookies: Use provided controls (when enabled) or your browser settings to manage cookies.

Submit requests to info@lorillustrated.com

12) Social Media & External Links

• Our Site may link to Instagram or other third-party platforms. Your interactions there are governed by the third party’s privacy policies and terms.

13) International Visitors

• Our Services are operated in the United States. If you access from outside the U.S., you understand your information may be processed in, and subject to the laws of, the U.S. and Illinois.

14) Changes to This Policy

• We may update this Policy from time to time. The “Effective Date” will change, and the updated Policy will apply to future use of the Site/Services.